Privacy Policy

This Privacy Policy explains how Vegastars Casino collects, uses, shares and protects your personal data when you use our services. Please read it carefully so you understand how your information is handled. We may update this policy from time to time, and the current version applies once published on our site.

Data Controller

Vegastars Casino is operated by Neptune Projects SRL, registration 3-102-900308, with a published address at 1602, 16th Floor, Condo Nest Freses, Freses Granadilla, Curridabat, San Jose, Costa Rica. Sultucia Ltd, HE464112, Kennedy 12-14, Flat 101, 1087 Nicosia, Cyprus, acts as our payment agent.

Data We Collect

We collect the following categories of personal data when you register, play and interact with our services:

Identity and contact details
Account, payment and gameplay data
KYC and AML verification information
Device, IP address and cookie data
Communication records
Safer-gambling data

How We Use Your Data

We use personal data for the following purposes:

Delivering and operating our services
Meeting legal and regulatory compliance obligations
Preventing fraud and protecting the integrity of our platform
Analytics to understand and improve our services
Marketing communications where you have given consent

Cookies

Our site uses cookies, including device, IP and cookie data collection described in this policy. Controls are available for non-essential cookie categories, so you can manage your preferences for cookies that are not required for the site to function.

Sharing Your Data

We may disclose personal data to processors acting on our behalf, to entities within our group, to authorities where required, and to business transferees in the event of a business transfer. Where data is transferred internationally, safeguards are applied as described in this policy.

Data Retention

We keep personal data for as long as needed for the purposes described in this policy and as required by our legal obligations. Certain data may be retained where the law requires it, even after a deletion request.

Security Measures

We protect your data with 256-bit SSL encryption and encryption in transit. Our systems use access controls, monitoring and vulnerability management. We use certified random number generators for our games. You can add two-factor authentication to your account using a TOTP authenticator app or an email code, and we recommend enabling this feature.